Shipping Policy

Last updated: September 15, 2026

Supermarket World is part of the Atlantic Restaurant & Supermarket Equipment group. This policy applies to purchases and services through www.supermarketworld.com.

Free Local Delivery

We offer free local delivery within 50 miles of our warehouse in Kearny, New Jersey.

Warehouse Pickup

Pickup from our warehouse is free. Orders for pickup are generally ready in 2–4 days. Contact our team to confirm readiness and pickup arrangements before traveling to the warehouse.

Shipping Areas and Rates

Our shipping zones are organized as follows:

  • Zone 1: New Jersey, New York, Pennsylvania, Delaware, and Connecticut.
  • Zone 2: East/Central USA.
  • Zone 3: West/Central USA.
  • Zone 4: West Coast USA.

Standard shipping is available as dock-to-dock or tailgate delivery. Shipping fees depend on the destination and selected delivery service. Contact us to confirm the applicable zone, shipping charge, and any free-shipping eligibility for your order.

Outside the local free-delivery area, free-shipping offers apply only to eligible orders meeting the applicable minimum order amount for their zone. A free-shipping offer does not apply to every order or destination.

Shipping and Delivery Timing

Standard orders generally ship in 3–5 days. This is the estimated time to dispatch, not a guaranteed arrival date. Delivery timing may vary with destination and carrier availability. Contact us for timing specific to your order.

Delivery Options

  • Dock-to-dock delivery: Intended for businesses with a receiving dock.
  • Tailgate delivery: Includes drop-off at your site's entrance. It does not include inside delivery or unpacking.

Inspecting Your Shipment

Inspect all shipments for damage, including hidden damage, and report any shipping damage promptly following delivery. Contact Supermarket World for assistance.

Returns

Returns require prior written authorization and are governed by our Return & Warranty Policy.

Contact Us

Supermarket World
Part of the Atlantic Restaurant & Supermarket Equipment group
899 Newark Turnpike, Kearny, NJ 07032, United States
Email: sales@supermarketworld.com
Phone: (888) 811-2268

Related Policies